Terms & Conditions

Welcome to Polish and Posh! By accessing our website, booking services, or engaging with us, you agree to abide by these terms and conditions. Please read them carefully before proceeding.

 

1. Booking Policy

• Appointments: All appointments must be booked in advance via our Square online booking system or by contacting us directly.

• Deposits: Certain services may require a deposit to secure your booking. Details will be outlined during the booking process.

• Cancellations & Rescheduling: We require at least [Insert Timeframe] notice for cancellations or rescheduling. Late cancellations or no-shows may incur a fee.

 

2. Payment Terms

• Full payment is due at the time of service unless otherwise specified.

• We accept [Insert Payment Methods, e.g., credit cards, debit cards, or other payment methods through Square].

 

3. Service Delivery

• Polish and Posh strives to provide high-quality services in a safe and professional environment.

• We reserve the right to refuse service to anyone who does not comply with our policies or behaves inappropriately.

 

4. SMS Disclosure

By providing your mobile number and opting in through our booking system, you consent to receive SMS notifications from Polish and Posh. These messages may include:

• Appointment reminders (sent 2 days before and on the day of your appointment).

• Assistance with appointment scheduling or responding to inquiries.

• Receipts for services requested.

• Customer support from our team as needed.

Message Cadence: You will receive messages upon appointment booking and leading up to your appointment, as outlined above.
Message and Data Rates: Standard message and data rates may apply.

If you wish to stop receiving SMS messages, reply "STOP" to any message or email us at team@polishandposh.ca. For additional support, email or call us directly.

 

5. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for information about how we collect, use, and protect your data.

 

6. Refund Policy

• We do not offer refunds for completed services. If you are dissatisfied, please inform our team immediately, and we will work to address your concerns.

• Deposits for services may be non-refundable if cancellation terms are not met.

 

7. Liability

• Polish and Posh is not liable for any allergic reactions or injuries resulting from our services. Please inform us of any allergies or sensitivities prior to your appointment.

• We are not responsible for any personal belongings lost or damaged during your visit.

 

8. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Updates will be posted on our website, and continued use of our services constitutes acceptance of any changes.

 

9. Contact Us

For inquiries, concerns, or additional support, please contact us at:

Polish and Posh
Website: www.polishandposh.ca
Email: team@polishandposh.ca
Phone: 416.800.3387

By booking an appointment or engaging with Polish and Posh, you acknowledge that you have read, understood, and agree to these terms and conditions.

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